Did You Get Scammed?

If you’re not sure, use this guide to
check if you are a scam victim.

Did I Get Scam Desktop Bigger

The Scam Checker

Experienced any of the following scenarios with someone suspicious?
Use the steps below to defend yourself immediately.

Icon Password Field

I gave away my username and password.

Icon Otp

I gave away my OTP/TAC/MSOS.

Icon Credit Card

I gave away my credit card details.

Icon Padlock

I allowed unauthorised access to my phone.

Icon Apk

I installed an .APK file from an unknown source.

What should you do?

Report to NSRC or call your bank’s 24/7 hotline.

Make a police report immediately.

Icon Pin House

I gave away my house address.

Icon Identity Card

I gave away my mother’s maiden name.

Icon Document

I gave away my security phrase.

What should you do?

Change your password immediately.

Call your bank’s 24/7 hotline to inform them of this potential threat.

Icon Call Circle

I received a suspicious call/ message, but I did not entertain it.

Icon Exclamation Mark

I think it is a scam attempt, but I did not fall for it.

What should you do?

Call your bank’s 24/7 hotline to inform them of this potential threat, so they can assist you.

How to Defend Yourself

DOs
Icon Trash

Uninstall suspected malicious applications and install antivirus applications for safety.

DONTs
Icon Apk Website

Do not download applications outside of your smartphone's official application platforms (e.g. Google Play Store, App Store, Huawei AppGallery). Watch out for suspicious applications designed to steal sensitive data from users.

Icon Password Single Field

Change your banking
password regularly.

Icon Document Circle

Do not share your personal banking details with unknown parties.

Icon Call Circle

Report any suspicious transactions to your bank and lodge a police report for further investigation.

Icon Wifi

Do not use public or open Wi-Fi networks for online and mobile banking.

Jurisdiction of Enforcement Agencies

Central Bank
of Malaysia

Jurisdiction

  • Deposit taking
  • Foreign Exchange Trading (FOREX)
  • Payment Fraud (under the law administered by BNM)

Complaints & References
Securities Commission
Malaysia

Jurisdiction

  • Dealing in shares / derivatives
  • Unit Trust
  • Digital asset trading (Eg: Luno, tokenize)

Complaints & References
Companies Commission
of Malaysia

Jurisdiction

  • Interest schemes
  • Company / Business registration
  • Kootu scheme

Complaints & References
Ministry of Domestic Trade
and Costs of Living

Jurisdiction

  • Scratch & win scam
  • e-commerce scam
  • Direct selling / Pyramid scheme (Multi level marketing)

Complaints & References
Royal
Malaysia Police

Jurisdiction

  • Cheating cases

Complaints & References
Get Help Now Did You Get Scammed?